QUiVX eDiscovery Privacy Policy

Compliance Certification Date: April 10, 2017

Covering: Choice Legal Corp (a California corporation) & Choice Legal Document Solution, Inc. (a Nevada corporation)

 

 

 

QUiVX eDiscovery is committed to safeguarding client confidences, including any personal information received from or about our clients in the course of an engagement.

QUiVX eDiscovery provides electronic data discovery, computer forensics and litigation support services. QUiVX eDiscovery utilizes web-based software for storage, review and production of electronic documents. In the course of providing these services, QUiVX eDiscovery adheres to strict confidentiality standards, non-disclosure agreements, and privacy policies related to the use of information obtained from its customers, including personal information collected directly from customers or otherwise provided to QUiVX eDiscovery to enable the delivery of its services.

QUiVX eDiscovery is committed to customer privacy. Because we receive important information about our customers and their customers in connection with the operation of our website, administration of our secured client portal, and delivery of our eDiscovery services, we have established this Privacy Statement to communicate our information storage and dissemination practices. We reserve the right to change our Privacy Statement at any time. If we modify our Privacy Statement, we will provide notification of the changes on our website.

Customers and their counsel who register to use our services are required to provide us with the following information: (i) company contact information including the customer’s name, company name, address, telephone number and e-mail address; (ii) company billing information including the name and address of customer’s billing contact; and (iii) the number of users within the organization who will be using our web-based services. We may also ask for additional personal information such as title, department name or additional company information such as the location of the employees.

We use the information that we collect to set up the services and accounts for individuals and their organizations. Customer (and their counsel’s) email addresses and any personal customer information is not distributed to or shared with third parties without prior written permission.  Additionally, users have the right to not approve any transfer of personal information according to the client agreement.

As part of QUiVX eDiscovery’s services, we host customer provided data and materials (“Data”) through our secure web-based client portal. QUiVX eDiscovery will not review, share, distribute, print or reference any customer’s Data except as provided in the QUiVX eDiscovery client retention agreement (“Agreement”) entered into between QUiVX eDiscovery and its customer and their counsel, or as may be required by law, regulatory authority or court order.

Individual records may at times be viewed or accessed by QUiVX eDiscovery for the purpose of resolving a problem or support issue. Our customers and their counsel are responsible for maintaining the confidentiality and security of their user registration(s) and password(s). Upon completion of work on a matter subject to an QUiVX eDiscovery client Agreement, the Data related to that matter is deleted from QUiVX eDiscovery’s records and destroyed, and media items supplied by the customer are returned or destroyed.

QUiVX eDiscovery may also collect certain information from customers such as Internet addresses. This information is logged to help diagnose technical problems and to administer our website in order to improve the quality of the services that we provide. We may track and analyze non-identifying and aggregate usage and volume statistical information from our website and provide such information to third parties. This information is never shared.

QUiVX eDiscovery complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. QUiVX eDiscovery has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.  If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/

 

We self-certify compliance with

 

Privacy Shield Logo - Link to Homepage

SECURITY POLICY

QUiVX eDiscovery’s website has security measures in place to help protect against the loss, misuse and alteration of the Data under our control. When our website is accessed using Microsoft Internet Explorer versions 6.0 or higher or other web browsers such as FireFox or Safari, Secure Socket Layer (SSL) technology protects our customer information using both server authentication and data encryption to help ensure that a customer’s Data is safe, secure, and available only to the customer. QUiVX eDiscovery also implements a secure software user interface based on 128-bit encryption of user login sessions and hosts the client portal in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders. QUiVX eDiscovery’s outward facing hardware is located within a SAS70 Type II / SSAE 16 Type II / SOC Type II compliant data center. Our firm has retained an independent firm to monitor and safeguard our hardware and software on a continuous basis (24/7/365) to provide our clients and their counsel with a very high-level of information security. QUiVX eDiscovery provides unique user names and passwords that must be entered each time a customer logs on to the firm’s client portal. These safeguards help to prevent unauthorized access, maintain data privacy and ensure the appropriate use of Data. In the event of a breach of the security of our client portal, we will promptly investigate the breach and take all reasonable measures to prevent future breaches. Any individual suspected of aiding or causing a breach of the security of our client portal will be brought to the attention of the legal authorities and we will cooperate in the prosecution of such individual(s).

PRIVACY SHIELD POLICY

The Privacy Shield Policy extends to QUiVX eDiscovery’s collection, use and retention of personal information transfers from European Union member countries and Switzerland to the United States. The Federal Trade Commission has jurisdiction and enforcement authority over QUiVX eDiscovery’s compliance with this Privacy Shield Policy, the EU-US Privacy Shield Framework.

QUiVX eDiscovery complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. QUiVX eDiscovery has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.  If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/

 

Compliance with EU-US Privacy Shield
QUiVX eDiscovery complies with the EU-US Privacy Shield as set forth by the United States Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States, and has certified that it adheres to Privacy Shield principles of notice, choice, accountability, onward transfer, security, data integrity, purpose limitation, access, recourse, enforcement and liability. QUiVX eDiscovery has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov. We may be listed under our corporate name of Choice Legal Corp.

 

Inquiries and Complaints (US-EU Privacy Shield)
In compliance with the EU-US Privacy Shield Principles, QUiVX eDiscovery commits to resolve complaints about our collection or use of your personal information. Individuals in the European Union with inquiries or complaints regarding our Privacy Shield Policy should first contact QUiVX eDiscovery at:

Representative:

Andrew Elgazzar
1539 Third Avenue

Ste. C
Walnut Creek, CA 94597
Phone: (925) 478-8222
E-mail:   
andy@quivx.com

 

QUiVX eDiscovery has further committed to refer unresolved Privacy Shield complaints to BBB EU Privacy Shield, an alternative dispute resolution provider located in the United States.  If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, you may contact or visit BBB EU Privacy Shield at http://www.bbb.org/EU-privacy-shield/ for more information. The services of BBB EU Privacy Shield are provided at no cost to you. Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.

 

 

QUiVX eDiscovery is committed to safeguarding client confidences, including any personal information received from or about our clients in the course of an engagement. QUiVX eDiscovery provides electronic discovery, computer forensics and litigation support services. QUiVX eDiscovery utilize web-based software for storage, review and production of electronic documents. In the course of providing these services, QUiVX eDiscovery adheres to strict confidentiality standards, non-disclosure agreements, and privacy policies related to the use of information obtained from its customers, including personal information collected directly from customers or otherwise provided to QUiVX eDiscovery to enable the delivery of its services.

 

QUiVX eDiscovery is committed to customer privacy. Because we receive important information about our customers and their customers in connection with the operation of our website, administration of our secured client portal, and delivery of our services, we have established this Privacy Statement to communicate our information storage and dissemination practices. We reserve the right to change our Privacy Statement at any time. If we modify our Privacy Statement, we will provide notification of the changes on our website.

Customers and their counsel who register to use our services are required to provide us with the following information: (i) company contact information including the customer’s name, company name, address, telephone number and e-mail address; (ii) company billing information including the name and address of customer’s billing contact; and (iii) the number of users within the organization who will be using our web-based services. We may also ask for additional personal information such as title, department name or additional company information such as the location of the employees.

We use the information that we collect to set up the services for individuals and their organizations. Customer (and their counsel’s) email addresses and any personal customer information is not distributed to or shared with third parties without prior written permission.  Additionally, users have the right to not approve any transfer of personal information according to the client agreement.

As part of QUiVX eDiscovery’s services, we host customer provided data and materials (“Data”) through our secure web-based client portal. QUiVX eDiscovery will not review, share, distribute, print or reference any customer’s Data except as provided in the QUiVX eDiscovery client retention agreement (“Agreement”) entered into between QUiVX eDiscovery and its customer and their counsel, or as may be required by law, regulatory authority or court order.

Individual records may at times be viewed or accessed by QUiVX eDiscovery for the purpose of resolving a problem or support issue. Our customers and their counsel are responsible for maintaining the confidentiality and security of their user registration(s) and password(s). Upon completion of work on a matter subject to an QUiVX eDiscovery client Agreement, the Data related to that matter is deleted from QUiVX eDiscovery’s records and destroyed, and media items supplied by the customer are returned.

QUiVX eDiscovery may also collect certain information from customers such as Internet addresses. This information is logged to help diagnose technical problems and to administer our website in order to improve the quality of the services that we provide. We may track and analyze non-identifying and aggregate usage and volume statistical information from our website and provide such information to third parties.

 

WEBSITE PRIVACY POLICY

QUiVX eDiscovery takes privacy concerns seriously and as such we created this Website Privacy Policy in order to ensure the confidence of visitors and customers to our website, and to demonstrate our commitment to fair information practices and the protection of privacy.

TYPES OF INFORMATION COLLECTED

In order for you to access certain services and to experience products that we offer via the website, we sometimes ask you to provide us with information, at the point of download, that personally identifies you (“Personal Information”). Personal Information may include data such as your name, mailing and e-mail addresses. If you communicate with us by e-mail, any information provided in the communication may be collected as Personal Information. If you choose not to provide us with any Personal Information, you can still access and use much of the website; however you will not be able to access and use those portions of the website that require your Personal Information.

CONFIDENTIALITY AND SECURITY OF PERSONAL INFORMATION

Personal Information will not be used to track your behavior. To have your Personal Information removed from our corporate database, please contact: esiteam@quivx.com.

 

 

ABOUT COOKIES:

A cookie is a small amount of data that consists of a text only string that gets entered into the memory of a browser and is stored on your computer’s hard drive. Although each browser is different, most browsers will allow users to establish their own preferences to accept cookies, reject them or notify you when a cookie is set. In the event you set your browser to reject all cookies, you may not be able to take advantage of all QUiVX eDiscovery’ offerings. QUiVX eDiscovery uses cookies in order to make it more convenient for you to visit our site. By using cookies, you will not have to re-enter information to have access to certain information in the event you decide to re-visit our site.

OTHER LIMITS TO YOUR PRIVACY

The website contains links to other websites. We are not responsible for the privacy practices of these other websites.

UPDATES AND CHANGES TO PRIVACY POLICY

We reserve the right to change our Privacy Statement at any time. If we modify our Privacy Statement, we will provide notification of the changes on our website.